Participant help centre

How to use your LMI program

Everything you need to get started: create your account, find your way around the online learning platform, complete your assignments, and listen to your course audio on the LMI Audio app.

Watch first

Video walkthroughs

Two short screen recordings from Leadership Management International — one for participants, one for facilitators.

For participants

LMI Participant Walkthrough

A guided tour of the learning platform: signing in, your dashboard, opening lessons and submitting assignments.

For facilitators & coaches

LMI Facilitator Walkthrough

How facilitators manage groups, follow participant progress and review completed assignments.

Part 1

The LMI online learning platform

Your programs, lessons and progress all live at lmi-world.myabsorb.com. Bookmark it for easy access.

1

Sign up for your account

  • You will receive an enrollment email containing your start link — open it and click the link.
  • On the sign-up page, enter your full name, email address, a password (entered twice), your country, your company, and your preferred platform language.
  • Click Sign Up.
  • Check your inbox for the activation message from lmi-worldlms no reply at myabsorb.com, then click the activation link.
  • Click Continue to reach your dashboard.
Note: double-check your email address before submitting. A wrong address means the account has to be cancelled and re-invited.
2

Explore your dashboard

The dashboard is your home base — it shows your programs, your progress and your tools.

  • Resume — picks up exactly where you left off (appears once you start a program).
  • My Courses — every program you are enrolled in.
  • Enrollment Key — enter a code to add a new program, for example after buying the next level.
  • Inbox — system messages. Messages — activity notifications.
  • What's Next — the tasks you have not finished yet.
  • Profile — update your details, add a photo, change settings.
  • Menu (top corner) — dashboard, courses, catalogue, resources, calendar, transcripts, profile, log out.
  • Search — find content quickly.
  • Language switcher (globe icon, bottom corner) — changes the interface language. Your course content stays in the language it was purchased in.
3

Start and navigate your courses

  • From the dashboard, click My Courses.
  • Select your program — for example Effective Personal Leadership — and click Start.
  • The course overview lists all lessons (Welcome, Introduction, Lesson 1, and so on). Click a lesson to open it.
  • Inside a lesson, use the side bar to jump between pages, or the Previous / Next arrows to move through the content.
  • Check marks appear on the pages you have completed.
  • Need to pause? Exit the lesson with the X in the corner or Exit Course. When you come back the button reads Resume instead of Start — carry on from your last spot, or start over.
  • When you finish, the lesson is marked Completed and your overall progress updates automatically.
Tip: lessons mix readings, goal-setting activities and previews. Track how far you have come from the course overview page.
4

Complete your assignments

Assignments sit in the Application in Action section of each lesson. Look for the red arrows — those are the required tasks.

  • Find the assignment marked with a red arrow (for example Win-Win Agreement or Participant Profile) and click it — it opens in a new tab on the Vitrium platform.
  • First time only: sign in with the username and password emailed to you. Tick Remember Me to skip this next time, and create a new password if prompted.
  • Work directly in the fillable PDF: zoom in and out, scroll, rotate pages.
  • Use the tools to type text, highlight, draw, or add shapes and lines. Click into a field to type your challenges, goals or signature.
  • Your work saves automatically — there is nothing to save manually and nothing to upload.
  • Save for Offline — download and bookmark the file so you can work without internet.
  • Secure Download — download once as a protected PDF for your personal use.
  • Comments — read your facilitator's feedback.
  • When you are done, simply close the tab to return to your course. Your facilitator can already see your saved work.
Note: blue arrows are optional resources, not required assignments. You can reach them any time from the Plan of Action section at the end of the program.
5

Extra features and tips

  • Resources & Catalogue — browse additional materials or new programs.
  • Transcripts — view your completion records.
  • Move around freely — leave a course at any time and come back through Resume on your dashboard.
  • Direct Vitrium access — bookmark the Vitrium site to see all of your assignments in one place.
  • Something not working? Contact your facilitator — they can escalate it if needed.
Part 2

Assignments — frequently asked questions

The most common questions about the protected assignment files on Vitrium.

Yes. Use the Download protected file option to get a copy, then use Save As to create as many copies as you need for future use.

Files are saved automatically to your Downloads folder. You can rename them or move them to any folder you like.

Forms can only be printed once.

No. The forms are protected files and cannot be shared by email.

  • Your login details are emailed to you by an LMI representative when you join a class.
  • Enter them on the login screen to open your PDFs.
  • This login is different from your online learning platform login.
  • You normally only need to enter it once per device.
  • Keep the details safe — they are case-sensitive.
Part 3

The LMI Audio app

Listen to your course audio on your phone — online or downloaded for offline use.

Registering a new account

  • New users register by tapping Register Now on the app's opening screen.
  • Complete all required information and tap Submit.
  • You will receive an email to confirm your address — check your spam or junk folder if it does not arrive.
  • Click the link in the email, then return to the app and log in.

Already used the old app?

  • Existing users do not need to register again.
  • Tap Forgot Password? on the opening screen to reset your password.
  • You will get an email with a link and a verification code.
  • Follow the link, set a new password, then log in to the app with it.

Playlist and courses

  • The first time you log in, the playlist screen appears empty.
  • Tap the large + to see courses you have already registered, or to add a new one with an LMI-issued serial number.
  • To add a course, type the serial number including the dashes and tap the magnifying glass.
  • Your registered course then appears in the list.

Adding courses to your playlist

  • Once the serial number is validated, add the course by tapping the bookmark icon next to its name.
  • Not seeing all your courses? Swipe down on the course list to refresh it.
  • Tap the triangular playlist icon at the bottom of the app to view your current playlist.

Downloading and deleting audio files

  • Tap a course in your playlist to see all of its audio files.
  • Files not yet downloaded show a download icon — tap it, and a percentage shows the progress.
  • Downloaded files show a bin icon, which removes the file from your device and frees up storage.

Removing a whole course

  • Swipe the course sideways on the playlist screen to reveal the bin icon.
  • This deletes all of the course audio from your device and removes it from your playlist.
  • Use the blue X to cancel.
  • A deleted course can be bookmarked again from the Courses screen and re-downloaded to the same device.

Player controls

  • Select an audio file from the list and tap play.
  • The double arrows skip 15 seconds back or forward inside the current file.
  • The single arrows jump to the previous or next track in the course.
  • Studying more than one course? Switching between them always returns you to the exact point where you paused.

Playback speed & lock screen

  • Playback starts at normal speed (1X).
  • Tap the 1X button in the player to choose a faster or slower speed.
  • Audio keeps playing while your phone is locked, and the standard controls — including skip 15 seconds — are available on the lock screen.

Contact & account management

  • Tap the envelope icon at the bottom of the app to see all LMI contact details.
  • Tap the power icon to update your profile, log out, or delete your account.
  • Careful: deleting your account permanently removes every course you registered. You would need a new account and new serial numbers to use the app again.
Keep a copy

Download the guides

The same instructions as printable PDFs, in English and Arabic.

Learning platform — step by stepPDF · English Learning platform — step by stepPDF · العربية LMI Audio app user guidePDF · English LMI Audio app user guidePDF · العربية
Still stuck?

We are one message away

Your facilitator is always the fastest route for anything about your course content or your login. For everything else, reach the LMI GCC team directly.

Ask on WhatsApp info@lmigcc.com

Thank you for choosing LMI — “Develop to your full potential!”